Hello, I purchased the perpetual license for VM ware Pro 12 which is valid till year 2020. The amount is fully paid and the license is active when I called the support. However, since VM ware Pro 12 is out of support and many of my images need VM Ware Pro 14 but the moment I put my existing license key, it shows me an invalid. Please support as I have already paid the price and validity for the license is till 2020, hence, either please provide the newer license key which supports VM ware Pro 14 or some way for me to upgrade from existing VM ware Pro 12. Happy to provide more details, otherwise, I opened up a ticket . Please advise and my Support Request Report Number is 18730720803. Support team advised to post in community for further support. Kind of strange but following the advise
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