I am trying to install Workstation 10 with no success. I run the installer, the UAC prompt pops up, I click OK, and then nothing else happens. I have looked in my Temp folder, and a few files have been uncompressed to it, but only a handful.......there is no workstation installer, just a few HTM files, a couple of png files, a couple of pkg files and a lua file. It also creates a vmsetup log file (contents below) I have previously had Workstation 9 running OK for quite a few months. I have tried everything I can think of to get this installer to run, but nothing works. Things I have tried are :
Run as administrator
Follow the VMWare article telling which files and reg keys to delete after a failed installation
Uninstall version 9
Reboot 1000 times
Sacrifice a goat
Upgrade my Windows 8 to 8.1
Create a new user account, make it an admin account and run the installer under that account
Uninstall all my Stardock software ( I read somewhere that it can sometimes cause installers to misfire)
Download the installer again just in case it was corrupt (this part is particularly annoying as I have a very small monthly download limit)
The really annoying thing is that now version 9 won't install either. I have been tearing my hair out over this for 2 days now, and I'm just about ready to write off my $120 upgrade fee and start using VBox (well, not really, but that's just an indication of how my frustration is growing). I have ut in a support ticket, but haven't had a reply yet, but I suppose it is probably the weekend in America.
If anyone can offer some suggestions I would be most grateful.
Contents of the vmsetupxxx.log :
20131006150500:INFO =================================================================
20131006150500:INFO Begin
20131006150500:INFO =================================================================
20131006150500:INFO wWinMain Command Line: ["F:\@1\VMware-workstation-full-10.0.0-1295980.exe" /v]
20131006150500:INFO wWinMain: Lang: 2057
20131006150500:INFO wWinMain: Locale: 3081
20131006150500:INFO wWinMain:InitCommonControls
20131006150500:INFO wWinMain:AfxEnableControlContainer
20131006150500:INFO wWinMain:Setting cwd
20131006150500:INFO wWinMain:Creating new package manager
20131006150500:INFO wWinMain:Check for existing installer
20131006150500:INFO wWinMain:Creating new configuration file
20131006150500:INFO wWinMain:Creating and do command
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 513765104
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 500895044
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 429716870
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 415176552
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 413808850
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 351294296
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 334679258
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 334652765
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 333548009
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 333347885
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 326962578
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 319674115
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 313019787
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 311347313
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 310569736
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 310013980
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 309529030
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 309209479
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 297874564
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 286700346
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 286191581
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 39443269
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 37891418
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 37771546
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 36813948
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 36630498
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 31405094
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 26919018
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 26850040
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 26847557
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 26811690
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 25906316
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 24975854
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 24222548
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 23446202
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 22601242
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 21911420
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 21547742
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 21179958
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 20582804
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 20242668
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 10271330
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 950236
20131006150500:INFO CBzipPackage::LoadHeaders: Header at location 950236 in file 'F:\@1\VMware-workstation-full-10.0.0-1295980.exe' is not a valid header
20131006150500:NOTICE CBzipPackage::OpenPackage: Successfully opened package F:\@1\VMware-workstation-full-10.0.0-1295980.exe
20131006150500:INFO CBootstrapCmd::InitializePackageManager: SearchPaths []
20131006150500:NOTICE ================================================================================
20131006150500:NOTICE CBootstrapCmd::RunScript: Preparing to bootstrap the lua script
20131006150500:NOTICE --------------------------------------------------------------------------------
20131006150500:INFO SaveSetting: Wrote setting 'force_silent', value '0'
20131006150500:INFO SaveSetting: Wrote setting 'extraction_dir', value 'C:\Users\gerry\AppData\Local\Temp\vmware_1381032300\'
20131006150500:INFO CBootstrapCmd::RegisterLuaFunctions: Successfully Registered C Lua Functions
20131006150500:INFO CPackageManager::GetFile: bootstrap.lua
20131006150500:INFO ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
20131006150500:INFO CLuaEnvironment::ExecuteFile: Executing the lua script from C:\Users\gerry\AppData\Local\Temp\vmware_1381032300\bootstrap.lua
20131006150500:INFO CBootstrapCmd::LuaSaveMsiCommandLineValues:Saving command line MSI arguments
20131006150500:INFO SaveSetting: Wrote setting 'product_name', value 'VMware Workstation'
20131006150500:INFO C:\Users\Public\Documents\Shared Virtual Machines
20131006150500:INFO C:\Users\Public\Documents\Shared Virtual Machines
20131006150500:INFO GetSetting: Read setting 'DATASTORE_PATH', value 'C:\Users\Public\Documents\Shared Virtual Machines'
20131006150500:INFO C:\Users\Public\Documents\Shared Virtual Machines
20131006150500:INFO SaveSetting: Wrote setting 'DATASTORE_PATH', value 'C:\Users\Public\Documents\Shared Virtual Machines'
20131006150500:INFO 443
20131006150500:INFO GetSetting: Read setting 'HOSTD_HTTPS_PORT', value '443'
20131006150500:INFO 443
20131006150500:INFO SaveSetting: Wrote setting 'HOSTD_HTTPS_PORT', value '443'
20131006150500:INFO CBootstrapCmd::LuaInitializeLocale: Locale selected: 1033 (Primary Language match found)
20131006150500:INFO SaveSetting: Wrote setting 'locale', value '1033'
20131006150500:INFO SaveSetting: Wrote setting 'langid', value '1033'
20131006150500:INFO SaveSetting: Wrote setting 'language', value 'ENU'
20131006150500:INFO CPackageManager::GetFile: ui.pkg
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 340028
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 320994
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 306757
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 289127
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 272272
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 267759
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 262825
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 258524
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 165406
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 72294
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 32875
20131006150500:NOTICE CBzipPackage::LoadHeaders 2 : 27399
20131006150500:NOTICE CBzipPackage::OpenPackage: Successfully opened package C:\Users\gerry\AppData\Local\Temp\vmware_1381032300\ui.pkg
20131006150500:INFO CPackageManager::GetFile: learnmore.jp.html
20131006150500:INFO CPackageManager::GetFile: ui_images.pkg
20131006150500:INFO CPackageManager::GetFile: banner.png
20131006150500:INFO CPackageManager::GetFile: index.htm
20131006150500:INFO CPackageManager::GetFile: splash.ja.png